These days I wonder what it takes to build an effective and succesful organization. My career experience being mostly shaped by the so far futile efforts of an wannabe Indian software company, I could claim to know some of the 'don'ts'. Some of the don't in big bold letters would definitely be:-
(1) Don't hire management staff with little or no industry and international sales experience
(2) Don't break and flout organization structures and hierarchies to retain people
(3) Don't appease people with power
(4) Don't ignore revenue opportunities with existing customers
(5) Don't hire mediocre people
(6) Don't let software developers dictate what products you will market
There could be many more. But about half the don't include quality of the people that work for an organization. Who or what can ensure that the right quality of talent is hired?
It is the organization's brand in the marketplace and an effective Human Resource group.
Sadly both have been pretty weak for this organization.
At the same the owners have proved quite whimsical, bringing in abrupt changes of managements at will without proper thought.
This is how things go dreadfully wrong. Wonder how organizations do things right? Apart from avoiding the don't of course.
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